iReflect™ Feedback Training Platform
is a unique platform that allows organizations to create, deliver and
evaluate custom video role-play training scenarios in sales and customer
service groups. This innovative training environment uses practice and
feedback to move participants toward polished presentations that
delivery your intended message.
iReflect provides a comprehensive training
solution by taking learners through a cycle of instruction,
demonstration, practice, review and feedback.
iReflect utilizes a systematic instructional
approach to maximize the trainees’ learning experience while practicing
his/her selling skills.
Plus™ preparation + practice + evaluation
PLUS™ is a tightly integrated set of tools to help you prepare your team for your
training event, provide fun and competitive activities during the event, and
offer effective follow-up after the event.
Before the Event –
Use QuickStudy to bring everyone up to speed on the focus of your
event. Then, improve performance using iReflect, a web-based system for
role-play practice and manager coaching.
During the Event –
Use RPC to assess your team’s performance and the effectiveness of your
pre-work training. Compete for bragging rights with TimeTrial while
monitoring the action via Scoreboard.
After the Event –
Deliver follow-up training via iReflect. Check the performance of
individuals and groups, identify areas needing reinforcement using
The Coaching Toolkit (CT) suite enables you to organize,
categorize and share training resources with members of your team. The
Administrator application handles the importing and categorizing of a variety of
training materials such as PDFs, Word documents, audio/video files and more.
Through the main interface, the materials may be browsed and previewed.
Additionally, specific materials may be searched for using the power search
Once a set of materials has been identified, custom packets are then created in
the main CT interface and saved for easy distribution via email. These packets
will be specifically tailored to your identified need areas, making them both
efficient and effective.